Be it Income, Caste or Residence Certificate — all of these documents in today’s time are necessary to get through government and private works. If you don’t have such important certificates yet, there are opportunities you might have to lose in the future. On the bright side, The government has introduced the RTPS4 portal. A dedicated space for Bihar citizens to apply and have access to their income, caste certificate or residence certificate online. In this article, we are reviewing the same portal and discussing important facts that you should know as a citizen.
About RTPS4
RTPS is a government portal oriented for the citizens of Bihar. It stands out as an e-district mission mode project that comes under the Right to Public Service. This project’s primary objective is to offer remote services and streamline scheme facilities coming from the Bihar State Government. The portal is made for all the residents of Bihar. Anyone can visit the official web address and avail of the benefits like requesting certificates and accessing a variety of services.
Further, this tech-savvy innovation has made it easier for citizens to access government facilities — all from their comfortable homes. The most you’ll require is a mobile or computer and an internet connection. If wished, one can also visit a public service center to avail of services like earlier times. But because the online means is much more convenient, citizens prefer availing services from the online RTPS portal only.
Overview of RTPS4
| Portal name | RTPS Bihar Portal |
| Year | 2023 |
| Developed by | National Informatics Center |
| Managed by | : Bihar state government. |
| Service | Right To Public Service |
| Department | General Administration |
| Applications | Caste, income, residential, birth and death certificate. |
| Purpose | To provide various types of certificates to citizens of Bihar. |
| Benefit | Digitally Signed Certificates |
| State | Bihar |
| Beneficiaries | Citizens of Bihar |
| Service Duration | 10 – 15 Days |
| Application Mode | Online |
| Official Website | serviceonline.bihar.gov.in |
| Status | Active |
| RTPS 1 Link | https://serviceonline.bihar.gov.in/ |
| RTPS 2 Link | https://serviceonline.bihar.gov.in/resources/homePage/10/loginEnglish.htm |
| RTPS 3 Link | https://serviceonline.bihar.gov.in/officials/ |
Objective of the RTPS4 Portal
- Make service delivery and complaint resolution more efficient and faster.
- Provide online and easy access to government services.
- Bring public services to Bihar citizens with more transparency so no one misses out on the benefits of government schemes.
- To provide a safe space for all information about government schemes.
Caste Certificate
Caste certificate, as its name suggests, is an important and exclusive document issued by the Government of India. It is provided to selected citizens from scheduled castes, scheduled tribes, and other backward classes of the country. This kind of certificate proves a person’s belonging to the community and is required when accessing benefits through the reservation system. To obtain one, citizens no longer need to visit a government office but may apply remotely through the website of RTPS4.
Income Certificate
Similar to how a caste certificate works, the income certificate is a document to certify the annual income of a person. Typically, the income certificates issued by authorities vary from state to state, except that rural areas are governed by the District Magistrate.
Address Proof
Address proof is again, issued by the authorities in the form of a certificate that proves your permanent residency in the state. This document is important for obtaining municipality facilities like water and electricity connections. The certificate can also be asked for when applying for state government jobs, you should keep it ready at all times.
Additional Services Offered by RTPS4
- Issuance of non-creamy layer certificate, birth certificate, and death certificate.
- Issuance of ration card, land position certificate, conduct certificate, rejection of filing.
- Registration of a society or community.
- Issuance of marriage registration, new electricity connection, hotel accreditation and renovation.
- Recognition and renewal of tour operators/travel agents.
- Application for registration and closure notice of a business including local shops.
- Factory registration or application for license renewal and application for amendment in factory license.
- Approvals for transfer of factory license.
- Approval to build and/or expand a factory.
Advantages of the RTPS Online Portal in Bihar
- The RTPS online portal allows Bihar citizens to access all government services through their smartphones.
- All requests are met within 15 days, or latest by a month.
- Citizens can track their application status wherever and whenever they using the portal.
Conclusion
RTPS4 is one of the best initiatives that the Bihari government has introduced for the public. Perhaps, this portal challenges the traditional approach by replacing them with tech-savvy methods. As Indians, we need to have documentation and certificates that prove our status. The good thing is citizens need not visit government offices anymore and may request official certificates online. The time needed to process requests is generally higher, this online alternative lessens the travelling needs. Overall, the portal is brilliantly designed and is equipped with different features for doubled efficiency.
FAQ’s About RTPS4
Ans. RTPS4 or Right to Public Service, is an e-district project that’s developed and governed by the government. It is based on a web system where people can register themselves and apply for certificates directly through the portal.
Ans. For technical support, you can contact ,(i) Panchayat, Block cum Circle, Sub-Division, District, Division, and Department level Executive Assistant. (ii) Block cum Circle and Sub-Division level IT Assistant through Executive Assistant. (iii) ServicePlus Team of NIC Bihar through DIO / ADIO of NIC District Centre and Department IT Manager. (iv) District IT Manager through IT Assistant. (v) DIO / ADIO of NIC District Centre and Department IT Manager through District IT Manager.
Ans. First, visit the correct portal, i.e. https://serviceonline.bihar.gov.in/ and select “Application Status” under “Citizen Section”. Next, select an option that says Ref Number and OTP, followed by entering your Ref Number. To submit, fill in the correct captcha and you should find the status on the next page.
Ans. For the caste certificate, you will need proof of identity (aadhar card, voter ID card, passport, and PAN card); address proof (aadhar card, driving license, residential proof, rent slip and rent agreement), and photocopy of ration card. Meanwhile, for an income certificate, you should have age proof (birth certificate or board mark sheets), an applicant’s ration card and residential proof along with an income statement (monthly salary, salary slip).
Ans. The fee must be paid to the service provider department through the OGRAS payment gateway of the Finance Department, Govt. of Bihar. Well, The pattern starts with applicants filling out the online application form and attaching the necessary documents, followed by securing. The application by making payment. The applicant will be automatically taken to the OGRAS panel from ServicePlus, where the fee must be paid.
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